Job details

Work Location

Petaling Jaya

State / Region / Province

Selangor

Country

Malaysia

Domain

Operations

Interest Group

Infosys Limited

Company

ITL Malaysia

Requisition ID

135497BR

Job description

• Manage delivery of AP services as per the agreement
• First level escalation for Infosys AP team
• Review of payment proposal and provide list of large payments
• Deploy and monitor process controls, quality assurance plans and risk mitigation initiatives
• Identify transformational initiatives
• Motivate the team to meet and exceed SLAs
• Track service level metrics
• Ability to lead and motivate team to achieve performance goals
•Customer orientation
•Good communication skills