Are you passionate about building strong customer relationships and delivering value‑driven chemical solutions? 

Do you enjoy partnering with field teams and clients to drive performance, service quality, and growth? 

 

Partnering with the best 

Baker Hughes is recognized as a global energy technology company serving the oil and gas sector across more than 120 countries. Our teams deliver advanced chemical, mechanical, and digital solutions that support hydrocarbon production, transportation, and integrity management. We work closely with customers to solve complex upstream challenges, improve process efficiency, mitigate risk, and deliver measurable value across the energy lifecycle. 

 

Fueling your passion 

As an Account Manager for Upstream Chemicals, you are demonstrating strong commercial acumen, technical understanding, and customer‑management skills. You are overseeing field specialists, managing key accounts, and ensuring service excellence across all assigned locations. You are identifying value‑creation opportunities, supporting indirect upselling, and communicating results to customers. You are developing operational plans, driving continuous improvements, and collaborating with leaders across the business to execute priorities. You are working within established contracts and frameworks while maintaining flexibility to adapt to customer needs. 

 

As an Account Manager (Upstream Chemicals), you are being responsible for: 

Managing customer accounts and delivering exceptional service quality 

Overseeing Field Specialists assigned to the account and supporting their operational activities 

Driving indirect upselling by identifying opportunities within existing accounts 

Communicating value creation, performance metrics, and service outcomes to customers 

Developing and executing an operational year plan for assigned accounts or geographic areas 

Recommending improvements to products, processes, and procedures 

Contributing to planning within a larger business unit 

Collaborating with senior‑level stakeholders across business, SPB, and EB levels 

Specifying customer needs, defining project approaches, and presenting findings 

Implementing updated processes and procedures provided by other functions 

Operating within predefined contracts and frameworks, with some latitude to adapt based on customer requirements 

Managing a portfolio of diverse clients within a region 

 

 

To be successful in this role you will: 

Have experience in Account Management, preferably in Upstream Chemicals or Oil & Gas operations 

Have the ability to manage customer relationships and communicate value effectively 

Have experience working with field operations or technical service teams 

Have strong skills in planning, problem‑solving, and process improvement 

Have the ability to collaborate with senior stakeholders across functions 

Have a customer‑focused mindset with strong communication and presentation skills 

Have the ability to work independently while managing multiple priorities 

 

 

Working with us 

Our people are the heart of what we do at Baker Hughes. We know we are better when all of our people are supported, engaged, and able to bring their whole authentic selves to work. We invest in the well‑being of our workforce, offer learning and development opportunities, and empower leaders at all levels to bring out the best in each other. 

 

Working for you 

Our innovations have shaped the energy industry for more than a century. To continue moving forward, we invest in those who drive our progress. When you join us, you can expect: 

Contemporary work‑life balance policies and wellbeing programs 

Comprehensive private medical care options 

Safety‑net programs including life insurance and disability benefits 

Tailored financial and savings programs 

Additional elected or voluntary benefits 

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

 

 

The Baker Hughes internal title for this role is: Services Team leader - Product Line Scheduling & Competency