Account Manager
Raymond James Financial, Inc.
**Essential Duties and Responsibilities:**
· Under direct supervision, leads client relations and is responsible for the overall management of assigned business units, remaining both proactive in delivering added value to clients and responsive to meeting needs.
· Accountable for developing and building client relationships at all levels for the department.
· Meets with wide range of individuals and business units throughout company to solve problems and connect the dots for assigned stakeholders.
· Researches strategic concepts and develops programs – in essence, serving as strategic business partner to assigned major accounts.
· Interprets market research data and makes actionable business decisions.
· Provides recommendations to clients on brand and business objectives.
· Develops and monitors tactical initiatives that support clients’ objectives and strategies.
· Establishes, administers and monitors timelines and budgets for clients at the account level.
· Manages day-to-day account activities including contacting clients, monitoring daily workflow and overseeing projects.
· Collaborates with sub-department managers and traffic management specialists to oversee production by managing cross-functional teams for projects and day-to-day partner success.
· Coordinates creative elements of tactical initiatives and, together with creative team, present concepts to department’s clients.
· Writes sales communications – creating original concept, drafting, editing and proofing content.
· Performs other duties and responsibilities as assigned.
**Knowledge of:**
· Marketing process and overall business knowledge sufficient to develop marketing strategies within the organization on inter-departmental, corporate, business-to-business, and/or client levels.
· Industry trends with the ability to determine and convey their potential impact upon various clients.
**Skill in:**
· Organizational, planning and time management skills – as well as a “roll up the sleeves” mentality – sufficient to independently oversee multiple projects from start to completion.
· Excellent written and oral communication skills, as well as strong interpersonal skills.
· Proven negotiation, conflict resolution and relationship management skills.
· Operating standard office equipment and using required software applications.
**Ability to:**
· Interact with management at all levels.
· Lead work groups on a daily basis, utilizing management competencies and leadership skills.
· Work with a wide range of constituencies in a decision-making framework.
· Work in a client-focused and team-based environment.
· Be a creative thinker and have an entrepreneurial mindset.
· Work in a dynamic, growing environment.
· Understanding of creative production processes.
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