Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Key Responsibilities

Dedicate yourself to the success of Expeditors and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business.

Customer Engagement & Relationship Expansion

Cultivate strong, multi-level relationships across customer organizations to gain strategic insight and influence.Act as a trusted advisor by understanding customer ecosystems, supply chains, and business objectives.Champion customer needs internally to ensure alignment and execution across teams.

Business Development & Growth Strategy

Develop and execute strategic business plans that align with customer goals and drive revenue growth.Identify and pursue opportunities to expand service offerings, improve customer outcomes, and increase account value.Lead strategic business reviews to assess performance, align on objectives, and co-create growth initiatives.Leverage market intelligence and customer insights to influence decision-making and shape long-term partnerships.

Operational Excellence & Enablement

Ensure accurate customer setup and documentation in systems (e.g., Dynamics, SOPs, SharePoint).Monitor and report on KPIs, ensuring Expeditors service meets or exceeds expectations.Drive adoption of technology and process improvements (e.g., EDI, visibility tools) to enhance customer experience.

Collaboration & Communication

Facilitate cross-functional collaboration to ensure consistent service delivery and strategic alignment.Communicate effectively with internal and external stakeholders through timely updates, reports, and reviews.Support invoicing, collections, and administrative processes to maintain account health.

Performance & Data Intelligence

Use business intelligence tools to analyze trends, measure performance, and identify improvement areas.Maintain data fluency to support strategic planning and customer reporting.

Professionalism & Development

Embody company values and cultural attributes in all interactions.Pursue continuous learning and development to enhance expertise and effectiveness.

What We Expect From You

A growth-oriented mindset with a strong focus on customer success and business expansion.Exceptional relationship-building and communication skills.Strategic thinking with the ability to translate insights into action.Strong organizational skills and attention to detail.A collaborative spirit and commitment to continuous improvement.

Qualifications

Qualifications & Preferred Skills

University or equivalent business qualificationsMinimum 3 years Expeditors or industry experienceProven work experience in business developmentKnowledge of Expeditors products and servicesKnowledge of required Expeditors operating systemsProficient in MS Office and CRM softwareAbility to communicate up and down management hierarchy with equal effectivenessStrong presentation skillsProven project management skillsStrong analytical skillsAbility to perform and meet KPI requirementsProven problem solving and interpersonal skillsCharismatic with an ability to connect

Additional Information

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick TimeHealth Plan: MedicalLife InsuranceEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the companyEmployee Referral Program BonusAnnual Compensation: $42,000 - $56,000 + commission