Join our fantastic Sales team as a DHL Account Manager in Norwich/Norfolk

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Are you a natural relationship builder with a passion for sales? Do you thrive on uncovering new opportunities and delivering exceptional customer experiences? If so, this could be your next big move.

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We’re looking for a driven and dynamic Account Manager to join our high-performing team. In this exciting role, you’ll manage and grow a portfolio of clients within your assigned sales territory – helping DHL stay ahead as a global market leader in logistics.

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What You’ll Do:

\n\nManage and develop a defined sales territory, building long-term partnerships with new and existing customers\nAchieve and exceed individual sales targets through strategic account planning and execution\nIdentify customer needs and deliver tailored solutions that align with DHL’s wide range of services\nMaximise opportunities for cross-selling and upselling within your customer portfolio\nIncrease DHL’s market presence by converting prospects into long-term clients\nWork closely with internal teams to ensure a seamless customer experience and exceed expectations\n\n

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What Makes You a Great Fit:

\n\nProven experience in a sales or account management role (B2B preferred)\nStrong interpersonal and communication skills – confident presenting and negotiating at all levels\nGoal-oriented mindset with the ability to work independently and manage your own pipeline\nA passion for delivering customer excellence and building long-lasting relationships\nSelf-motivated, proactive, and eager to make an impact\n\n

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What’s in It for You:

\n\nJoin a globally recognised brand and industry leader\nCompetitive salary and performance-based bonus\nCompany car or car allowance\nExcellent career development opportunities – we invest in our people\nBe part of a supportive, ambitious team that celebrates success\n

Skills and Competencies:

\n\nStrong planning and organisational abilities with a structured approach to workload management\nConfident communicator with excellent verbal and written communication skills\nComfortable working with numbers and data to support decision-making\nProficient in Microsoft Office and general IT systems\nHighly customer-focused, with a genuine commitment to delivering service excellence\nCommercially aware, with a good understanding of business dynamics\nProactive mindset with a strong desire to exceed expectations\nAbility to think across borders and collaborate in a global business environment\nSkilled at building and managing effective relationships with clients and stakeholders\n\n

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Experience:

\n\n1–2 years of experience in a sales role, ideally within a service-based industry\nDemonstrated business and commercial acumen\nPrevious experience working in a segmented or complex service environment\nBackground in logistics is advantageous but not essential\n\n

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Our Promise to You - Benefits

\n\nCompetitive salary\nEligibility to participate in performance related bonus schemes\nGenerous holiday entitlement increasing with years completed service\nCompany pension scheme with excellent contribution rates\nLife Assurance\nEnhanced maternity pay\nGenerous company sick pay\nA competitive package of voluntary benefits including retail, entertainment, gym membership discounts, cash dental plans and more\nDiscounted Health Assessments\nAccess to professional employee assistance, wellbeing programme and qualified mental health first aiders\nExcellent training and development opportunities with a strong focus on internal promotion\n\n

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Ready to take your sales career to the next level? Apply today and grow with DHL – where your ambition meets endless possibilities.

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Safety and Security

\n\nAdhere to country laws/regulations and company procedures/standards in regard to Safety and Security\nAdhere to customs / import / export procedures as applicable\nEnsure any potential security breaches or concerns are brought to the attention of supervisor/manager without delay\nThere may be a requirement to undertake a Counter Terrorism Check (CTC) in relation to certain duties and procedures.\n\n

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What’s Next?

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· Apply now and upload your CV online.

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· If your CV has been shortlisted one of our Recruitment & Talent Advisor’s will contact you within 5-10 days to discuss further details.

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Please note: Due to the nature of our business, we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants once offered employment to provide a full 5 year employment history. Additional to this we are required to carry out a Criminal Record check.

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Privacy Notice

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DHL International (UK) Ltd, act as a “Data Controller” and as per our responsibilities in line with the General Data Protection Regulations (GDPR) we take data protection very seriously and understand the importance of protecting your privacy and Personal Information. We collect and use your Personal Information in accordance with our Privacy Policy which will be supplied to you as part of our recruitment process.