Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Opportunity summary: As Business Resource Manager, you will be responsible for serving as a liaison between Corporate Accounts, Strategic Regional Accounts, WestRock plants and Customer locations while effectively providing specialized support for designated WestRock customers. 

 

How you will impact WestRock

Serve as the liaison between WestRock and customer to support supplier plants in improving overall customer service Create project plans and oversee end-to-end development of customer specifications, logistics, and troubleshooting customer Ensure the needs of national accounts are met while aligning to meet business objectives  Assist with budget development and management cross-functionally with Sales and Financial Managers   Develop understanding of customers’ market landscape to proactively identify areas of opportunities to add additional value, improve efficiency, and provide training for customer manufacturing linesManage both internal and external customer relationships, providing value-added sales and service support solutions to deliver ongoing valueComplete and develop Opportunity Plans that are in support of and align with Corporate Account’s Key Account Profiles (KAP’s) Review Opportunity Plans with appropriate Corporate Account personnel on a regular basis Partner with production, manufacturing, and national account team to ensure customer needs are properly communicated  

 

 

What you need to succeed:

Bachelor’s degree 2 to 3 years of experience in box corrugated/converting industry5+ years of related experience in sales, project management, and/or technical trainingPossess a broad understanding of different types of equipment, and technical and packaging capabilities related to the packaging industryProven experience with packaging systems Demonstrated sales competence and business acumenAbility to provide clarity to complex problems and develop long-term solutions Ability to manage multiple accounts and deadlines and interact effectively with people from varying functions and levelsPossess effective leadership qualities and insightful business judgmentExcellent computer skills including Word, Excel and PowerPointExcellent written and verbal communication skills Champion of and adapter to change Effective problem-solving and decision-making skills  Possess safety mindset Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.