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Job Description

About the Role

This role is responsible for retaining and strengthening client relationships. This role involves planning and strategizing to retain and expand current customer relationships, ensuring high-quality customer service, and resolving issues to retain clients. By engaging with clients and understanding their business requirements, this role contributes to Takeda's mission.

The role is located in Abu Dhabi.

How you will contribute:

Promotes the designated products in regular calls to the targeted health care professionals according to the Takeda strategy and action plan

Ensures to achieve and surpass his/her sales and market share targets: by delivering the requested daily number of high-quality sales visits to the health care professionals in his/her target list

Ensures to deliver and continuously improve quality calls by rigorously implementing the recommendations from the superior

Actively and rigorously implements the sales and marketing strategy and action plans and strictly uses the promotional materials

Organizes and conducts product meetings and round tables

Continuously reports the activities with sales effectiveness tools

Under the supervision of the direct superior, is able to:

Implement KOL plans in his/her territory

Make a territory analysis and propose a budget and action plan

ACCOUNTABILITIES

Achieve Sales & Market Share Targets 

Demonstrates the adequate winning attitude and commitment to achieve his/her targets 

Demonstrates the adequate customer centricity to build a relationship based on trust and respect, and performs all of his/her activities strictly within the Takeda code of conduct and compliance 

Implements strictly the segmentation and targeting objectives 

Delivers or surpasses the requested number of daily calls in his target audience 

Successfully implements the sales and marketing strategy and action plans and strictly uses the promotional materials provided  

Ensure to deliver quality calls 

Is eager to, and continuously improves the quality of the sales calls by implementing the scientific, product and sales calls training 

Regularly asks for feedback and rigorously implements the coaching recommendations from his/her superior

Doctor group meetings and round tables 

Has the required skills to conduct product presentations in group meetings, hospital staff meetings and round tables in his/her territory 

Has the skills to organize such meetings and ensure that targeted HCP are present to attend the product presentations 

Ensures the attending HCP are visited shortly after the meeting as per company guidelines 

KOL management under the supervision of his/her superior 

Is able to identify and list the KOL in his/her territory 

Is able to develop an appropriated KOL management plan 

With minimal supervision, is able to implement the agreed upon KOL plan 

Ensures this is done within the Takeda code of conduct and compliance 

Territory Management – under the supervision of his/her superior 

Is able to make an in-depth analysis of his/her territory comprising of value and unit sales of Takeda and competing products, Segmentation and Targeting, outcomes of all performed activities 

Is able to develop an adequate action and investment plan for the next period 

Major Challenges 

The primary responsibility of the Account Lead remains the achievement of his/her sales and business objectives within the given territory 

Key Decisions Expected 

Implements the sales and marketing strategy and action plans and strictly uses the promotional materials provided within the framework defined by the Line Manager and under his supervision 

SKILLS, QUALIFICATIONS and EXPERIENCE

Qualifications and Experience

Holds a Bachelor's degree in Pharmacy or Medicine

2 years of experience in specialty care

Experience in Gastroenterology and Hereditary Angioedema is an advantage

Having experience in another pharmaceutical company is an advantage

Very good command of English and Arabic languages

The role is located in Abu Dhabi.

Required Capabilities

Applies basic forecasting techniques with guidance, developing a practical understanding of key concepts

Competent presentation skills: Creates and delivers basic presentations, learning to engage audiences effectively with some guidance

Utilizes foundational sales strategies in simple situations, gaining practical sales management experience

Understands and applies basic business development principles in controlled environments with supervision

Good communication skills, with the ability to network both within and outside the organization: Communicates effectively with ongoing supervision, building interpersonal skills

Operates basic Salesforce features, performing simple tasks with guidance

Time and territory management skills: Manages time effectively in straightforward situations, developing time management skills with coaching

Demonstrates self-motivation with regular encouragement, understanding basic motivational principles

Organizes and prioritizes tasks with ongoing coaching, developing organizational skills

Maintains professional composure and politeness with guidance, learning to handle duties effectively

Applies understanding of organizational operations and market dynamics in familiar business situations with support

High level of KOL management skills: Builds and maintains relationships, requiring guidance to engage effectively

Sound analytical and problem-solving abilities

Ability to manage effectively in fast paced, changing environment

Excellent leadership, managerial, interpersonal and relationship

Positive attitude and a fast learner

Demonstrate proficiency in utilizing a broad range of digital tools and artificial intelligence (AI) platforms to enhance customer engagement and support data-driven decision-making in alignment with Takeda’s standards.

As a senior professional, you're adept at solving a range of moderate scope and complexity problems, occasionally referring to policies and practices for guidance. Your work involves analyzing situations and data, exercising judgment within established procedures, and fostering productive relationships internally and externally. You possess solid knowledge of industry practices and contribute to departmental projects and goals, often engaging in frequent internal and external interactions. You may occasionally lead small project teams and provide informal guidance to junior staff, all while working with minimal guidance yourself.

LocationsAbu Dhabi

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time