Account Lead / Менеджер по работе с клиентами
Takeda Pharmaceuticals
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**Job Description**
Role purpose
To drive the strategic development of key accounts and expand access to Takeda therapies by building long-term partnerships with key healthcare stakeholders and coordinating cross-functional initiatives to improve patient outcomes.
Key responsibilities
• Build and maintain in-depth expertise in the Company’s products and key therapeutic areas to act as a trusted partner for key accounts
• Develop and implement strategic Account Plans for priority healthcare institutions and centers of excellence, aligned with brand and business objectives
• Drive the achievement of sales and business objectives through a structured, insight-driven approach to account management
• Lead engagement with key healthcare stakeholders (physicians, KOLs, hospital management, pharmacy leaders) to build sustainable, long-term partnerships
• Coordinate cross-functional collaboration with Medical, Market Access, Marketing, and Patient Support teams to ensure integrated execution of account strategies
• Identify and address barriers along the patient journey and access pathways, initiating local projects to improve access to Takeda therapies
• Ensure compliance with pharmacovigilance and ethical standards, including timely safety reporting in line with internal procedures
• Leverage CRM systems and analytics to prioritize accounts, track performance, and optimize resource allocation
• Contribute to the planning and execution of high-impact scientific and educational activities in collaboration with internal and external stakeholders
• Monitor market dynamics (territory potential, disease epidemiology, competitive landscape) and translate insights into actionable account strategies
• Act as a key interface between Takeda and strategic customers, representing the Company as a long-term healthcare partner
Requirements
∙ 3–5+ years of experience in the pharmaceutical industry
∙ Proven experience in the hospital segment
∙ Strong strategic planning, stakeholder engagement, and negotiation skills
∙ Solid understanding of the healthcare system in the Republic of Kazakhstan, including access pathways and institutional decision-making processes
∙ Hands-on experience with CRM systems and performance management tools
∙ Strong analytical and problem-solving capabilities
**Locations**
Astana, Kazakhstan
**Worker Type**
Employee
**Worker Sub-Type**
Fixed Term (Fixed Term)
**Time Type**
Full time
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