Nur-Sultan, KAZ
21 hours ago
Account Lead / Менеджер по работе с клиентами
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice (https://jobs.takeda.com/privacynotice) and Terms of Use (https://www.takeda.com/terms-and-conditions/) . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** Role purpose To drive the strategic development of key accounts and expand access to Takeda therapies by building long-term partnerships with key healthcare stakeholders and coordinating cross-functional initiatives to improve patient outcomes. Key responsibilities • Build and maintain in-depth expertise in the Company’s products and key therapeutic areas to act as a trusted partner for key accounts • Develop and implement strategic Account Plans for priority healthcare institutions and centers of excellence, aligned with brand and business objectives • Drive the achievement of sales and business objectives through a structured, insight-driven approach to account management • Lead engagement with key healthcare stakeholders (physicians, KOLs, hospital management, pharmacy leaders) to build sustainable, long-term partnerships • Coordinate cross-functional collaboration with Medical, Market Access, Marketing, and Patient Support teams to ensure integrated execution of account strategies • Identify and address barriers along the patient journey and access pathways, initiating local projects to improve access to Takeda therapies • Ensure compliance with pharmacovigilance and ethical standards, including timely safety reporting in line with internal procedures • Leverage CRM systems and analytics to prioritize accounts, track performance, and optimize resource allocation • Contribute to the planning and execution of high-impact scientific and educational activities in collaboration with internal and external stakeholders • Monitor market dynamics (territory potential, disease epidemiology, competitive landscape) and translate insights into actionable account strategies • Act as a key interface between Takeda and strategic customers, representing the Company as a long-term healthcare partner Requirements ∙ 3–5+ years of experience in the pharmaceutical industry ∙ Proven experience in the hospital segment ∙ Strong strategic planning, stakeholder engagement, and negotiation skills ∙ Solid understanding of the healthcare system in the Republic of Kazakhstan, including access pathways and institutional decision-making processes ∙ Hands-on experience with CRM systems and performance management tools ∙ Strong analytical and problem-solving capabilities **Locations** Astana, Kazakhstan **Worker Type** Employee **Worker Sub-Type** Fixed Term (Fixed Term) **Time Type** Full time
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