Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

Job DescriptionMaintains professional and positive relationships with all clients, by monthly phone calls and personal visits as neededSeeking out new opportunities within established regionHandling customer concerns as well as identifying and resolving their concernsCommunicating new service and product opportunities, feedback, special developments, or information collected during field activity to proper company staffPreparing schedules and action plans to identify particular targets and list the clients contact informationPresenting and selling company services and products to current and prospective clientsFollow up on referrals and new leads resulting after field activityDeveloping and maintaining the existing product knowledge and sales materialsEstablishing and maintaining new and established client relationshipsPrepares and submits client proposal for pricing to executive directorSubmits proposals and client service agreements to prospective clientsPrepares in-service presentations to new clientsPrepares full account set up in LIS, contact relation management systems and client supply management system based on proposal of servicesCreates, reviews, and maintains all client test requisitionsMonitors competition by gathering current market place information on pricing, testing and marketing techniquesRecommends changes in services and policies by evaluating results and competitive developmentsResolves client complaints by investigating problems, developing solutions, preparing reports and making recommendation to managementAttend local, regional and national meetings as neededMaintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Coordinating shipping programs and managing delivery of company products and servicesCoordinating with company staff to achieve the work required in closing up salesAssisting in the execution of marketing plans of company as requiredPerforms duties in compliance with all applicable regulatory and accrediting agenciesSupports Eurofins DPT’s business philosophy, leadership values and ethicsIn order to meet Eurofins DPT’s quality policy and objectives, all employees are expected to meet basic expectations of Eurofins DPT’s quality management system including, but not limited to good workmanship, adherence to standard operational procedures, training, good documentation practices, and accurate recordkeeping.

Qualifications

MINIMUM REQUIREMENTS

Bachelor of Science or Business Administration degree required

WORK EXPERIENCE & SKILLS REQUIREMENTS

Pleasant and exceeding personalityExcellent internal and external customer service skillsAble to meet fixed deadlines and manage under pressureExcellent verbal and written communication skillsPositive individual and a hard workerAble to build and deliver presentationsKnowledge of sales promotion and advertising techniquesGood computer application skills such as Microsoft Word, Excel, PowerPoint, etc.Able to persuade and convince othersWillingness to travel

POTENTIAL ENVIRONMENTAL FACTORS

This laboratory carefully maintains all hazardous materials.  All employees must abide by Eurofins DPT’s Safety and Exposure procedures.  This includes using the provided safety clothing and equipment.For a list of potential chemical hazards, see appropriate SDS sheet.

Additional Information

Compensation:

Salary: $90K-$140K

Schedule:

Monday-Friday 8:00am-4:30pm

What we offer:

Excellent full time benefits including comprehensive medical coverage, dental, and vision optionsLife and disability insurance401(k) with company matchPaid vacation and holidays

Eurofins USA Clinical Diagnostics is a Disabled and Veteran Equal Employment Opportunity employer.