Account Executive II, Construction We are seeking a dynamic and experienced Account Executive to join our Central region Construction & Infrastructure team. This role combines the strategic oversight of a Senior Claims Consultant with the relationship-driven focus of a Client Services Professional. The ideal candidate will serve as a trusted advisor and advocate for clients, ensuring exceptional service delivery and claims resolution while driving risk mitigation strategies that reduce total cost of risk. This is a virtual role with the flexibility to work anywhere in the Continental United States. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like Client Advocacy & Service Management + Serve as the primary point of contact for assigned clients, managing all aspects of service delivery and claims advocacy. + Review and revise account service instructions to ensure alignment with client expectations and carrier/TPA capabilities. + Address escalated claims and service concerns with urgency and professionalism, ensuring timely resolution and client satisfaction. + Participate in telephonic and in-person claim reviews, audits, and stewardship meetings, focusing on actionable outcomes and measurable improvements. Claims Strategy & Risk Consulting + Analyze loss data to identify trends and operational exposures; develop tailored strategies to mitigate risk and reduce claim frequency/severity. + Collaborate with internal claims consultants and external TPAs/carriers to ensure proactive claims handling and strategic oversight. + Provide technical expertise across multiple lines of coverage, including workers’ compensation, general liability, automobile, first-party property, and builder’s risk. Account Management & Business Development + Lead the execution of day-to-day service activities, including policy issuance, endorsements, and renewals. + Build and maintain strong relationships with underwriting partners and internal stakeholders to support client objectives. + Support Producers in identifying and pursuing new business opportunities and cross-sell initiatives. + Prepare and negotiate fee-based service agreements, ensuring profitability and value alignment. + Travel – 25% How this opportunity is different This role offers a unique blend of strategic consulting and client advocacy, with exposure to diverse coverage lines and direct influence on risk outcomes. It supports professional growth through business development, high-level collaboration, and leadership opportunities in a key regional market. Skills and experience that will lead to success + Strong professional background in client services leadership, process improvement, and innovative problem-solving. + Deep claims acumen across workers’ compensation, general liability, automobile, and first-party property, including builder’s risk. + 10+ years of experience in claims consulting, client services, or account management within the insurance or risk management industry. + Proven ability to analyze complex claims data and translate insights into actionable strategies. + Excellent communication, negotiation, and relationship-building skills. + P&C Broker License required; Education: + Bachelor’s degree or equivalent years of industry experience. + Must maintain an active Property and Casualty insurance license, or be able to acquire one within the first 90 days of employment Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $150,000-$195,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. How we support our colleagues Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. #LI-DD1#LI-HYBRID#LI-REMOTE 2565755 Account Executive II, Construction We are seeking a dynamic and experienced Account Executive to join our Central region Construction & Infrastructure team. This role combines the strategic oversight of a Senior Claims Consultant with the relationship-driven focus of a Client Services Professional. The ideal candidate will serve as a trusted advisor and advocate for clients, ensuring exceptional service delivery and claims resolution while driving risk mitigation strategies that reduce total cost of risk. This is a virtual role with the flexibility to work anywhere in the Continental United States. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like Client Advocacy & Service Management + Serve as the primary point of contact for assigned clients, managing all aspects of service delivery and claims advocacy. + Review and revise account service instructions to ensure alignment with client expectations and carrier/TPA capabilities. + Address escalated claims and service concerns with urgency and professionalism, ensuring timely resolution and client satisfaction. + Participate in telephonic and in-person claim reviews, audits, and stewardship meetings, focusing on actionable outcomes and measurable improvements. Claims Strategy & Risk Consulting + Analyze loss data to identify trends and operational exposures; develop tailored strategies to mitigate risk and reduce claim frequency/severity. + Collaborate with internal claims consultants and external TPAs/carriers to ensure proactive claims handling and strategic oversight. + Provide technical expertise across multiple lines of coverage, including workers’ compensation, general liability, automobile, first-party property, and builder’s risk. Account Management & Business Development + Lead the execution of day-to-day service activities, including policy issuance, endorsements, and renewals. + Build and maintain strong relationships with underwriting partners and internal stakeholders to support client objectives. + Support Producers in identifying and pursuing new business opportunities and cross-sell initiatives. + Prepare and negotiate fee-based service agreements, ensuring profitability and value alignment. + Travel – 25% How this opportunity is different This role offers a unique blend of strategic consulting and client advocacy, with exposure to diverse coverage lines and direct influence on risk outcomes. It supports professional growth through business development, high-level collaboration, and leadership opportunities in a key regional market. Skills and experience that will lead to success + Strong professional background in client services leadership, process improvement, and innovative problem-solving. + Deep claims acumen across workers’ compensation, general liability, automobile, and first-party property, including builder’s risk. + 10+ years of experience in claims consulting, client services, or account management within the insurance or risk management industry. + Proven ability to analyze complex claims data and translate insights into actionable strategies. + Excellent communication, negotiation, and relationship-building skills. + P&C Broker License required; Education: + Bachelor’s degree or equivalent years of industry experience. + Must maintain an active Property and Casualty insurance license, or be able to acquire one within the first 90 days of employment Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $150,000-$195,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. How we support our colleagues Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. #LI-DD1#LI-HYBRID#LI-REMOTE