Amsterdam, NLD
15 days ago
Account Executive Benelux
Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 7300 properties and more than 1,000,000 rooms in 124 countries and territories\. In the 100 years since our founding, we have defined the hospitality industry and established a portfolio of 22 world\-class brands\. **About Hilton Supply Management:** Hilton Supply Management \(HSM\) uses their expertise to forecast and proactively manage the supply chain of hotels\. With more than 15,000 hotels in our program \(including over 8,000 non\-Hilton\-branded hotels\), HSM drives massive economies of scale and negotiates competitive contracts with industry\-leading suppliers – ensuring direct savings on the product & services their hotel partners use most\. **Position Statement:** The role will report into the Sr\. Manager Customer Engagement North & Central Europe and you will work closely with the Regional Procurement Manager Benelux and team\. You will be responsible for business development and account management of all hotels while driving additional scale and revenue\. **Position Summary:** • **Account Management and Business Development \(65%\)** oVisit partner hotels to realize operational savings using HSM’s suppliers\. oThe first point of contact for clients in region\. oDevelop and maintain constructive and cooperative relationships with all internal and external stakeholders/personnel whether in person, digital meetings or via telephone\. oExplore opportunities for new and existing customers\. oEngage professionally with various hotel stakeholders\. oFind new customers \(leads\) and excite them for HSM services\. oOnboard new Hotels, make sure they are familiar to our suppliers & purchasing software\. oPerform follow up duties\. oReview data to determine opportunities & improvements\. oDevelop and execute account plan for each customer\. oMonitor participation to Hilton Programs to drive scale, savings & revenue\. oAssist customers in understanding product needs including the determination of product usage and specifications along with seeking new, alternate or better products\. oCommunicate information regularly to customers, hotel purchasing team members and or other hotel departments as and when needed\. oProducing pricing benchmarks on customer’s incumbent suppliers to show value of HSM, including new market trends\. oEnsuring Hilton Supply Management knowledge is up to date\. • **Data Management \(15%\)** oGather appropriate data or information from all relevant sources, e\.g\. Salesforce, Records, Files, Databases, BirchStreet, HSM Customer Portal, and Customer Information\. oEnsure all enquiries within specific areas of responsibility are responded promptly with satisfactory resolution\. oMaintain systems and procedural documentation including contracts management across all client bases\. oAssist with onboarding process for new customers including but not limited to eProcurement installation, supplier orientation and kick off meetings\. oReview list of Hotels’ purchases and advise the Hotels on the nominated supplier\. oWork with multiple data streams to evaluate customer accounts\. • **Administrative & Support Activities \(20%\)** oCollaborate and provide project and general admin support to the Supply Management team, including filing, maintenance of forms and documentation\. oProvide training and implementation of Birch Street for new properties\. oBusiness Development and Account Management presentations\. oAttends departmental meetings pertinent to work assignments and topics of analysis\. oAssists with scheduling of meetings, bookings and conference calls including preparation of associated support materials relevant to Business Development & Account Management\. oResearches and responds to information requests from customers and management\. oWork with other teams to arrange for accurate and timely billing to customers\. oOther job duties as assigned\. **Qualifications –** **Minimum Criteria:** _The success in this role will demonstrate itself through the following attributes and skills:_ •Experience in an account management environment with affinity to hospitality industry\. •Excellent written and verbal communication skills including the ability to explain analytical topics\. •Results driven, ambitious and motivated\. •Strong interpersonal and relationship building skills\. •Ability to work under pressure with a flexible approach to effectively handle multiple demands\. •Proficient to good level in Excel with the ability to quickly learn new programs as required\. •Work co\-operatively with colleagues in the department to ensure team commitment\. •Take part in all necessary training offered and be proactive in requesting training to meet personal developmental needs\. •Looking for an enthusiast person, a story teller passionate by hospitality & F&B industry\! **Qualifications/Experience – Minimum Criteria:** Qualifications/Experience – Minimum Criteria: •Education: Bachelor Degree or equivalent\. •Preferably min\. 12 months experience in a similar role\. •30% to 40% of travel time required mostly across Benelux\. •Must be fluent in French, Dutch and English **Job:** _Supply Management, Procurement, Purchasing, and Receiving_ **Title:** _Account Executive Benelux_ **Location:** _null_ **Requisition ID:** _HOT0C8UI_ **EOE/AA/Disabled/Veterans**
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