Strategic Account Director – Lead, Transform, and Drive Success with Mitie & NATS

Are you ready to take on a pivotal leadership role that shapes the future of facilities management in the aviation sector? As Strategic Account Director, you will spearhead innovation, operational excellence, and business growth for National Air Traffic Services (NATS), ensuring the seamless performance of critical infrastructure that keeps the skies safe.

About Mitie & NATS

Mitie is a leader in Facilities Management & Professional Services, delivering innovation across Security, Engineering, Cleaning, Energy, Property Management, and more. With 77,500 employees across the UK, Mitie serves blue-chip clients with cutting-edge solutions.

NATS, the UK's leading air traffic control provider, manages millions of flights and passengers each year, ensuring global aviation flows efficiently and safely. The strategic partnership between Mitie and NATS drives operational resilience, enhances workplace experiences, and meets the growing demands of modern aviation.

Your Role – Leading Excellence & Innovation

In this high-impact leadership position, you will:

Drive Facilities Transformation, ensuring operational resilience and exemplary service delivery

Lead a multidisciplinary team, including engineering, commercial, and operational managers

Develop and implement best-in-class strategies, improving efficiency, service quality, and cost optimization

Cultivate strong relationships, fostering collaboration with NATS, industry leaders, and government bodies

Manage a £30m budget, ensuring sustainability, innovation, and value for money

Champion compliance and safety, ensuring all regulatory and industry standards are exceeded

Influence strategic direction, aligning operations with Mitie and NATS' long-term growth vision

What We're Looking For

Proven leadership in Integrated Facilities Management, within complex, dynamic environments

Strategic and operational expertise, engaging at C-suite level and driving business transformation

Exceptional financial acumen, with experience managing high-value budgets (multi-million)

Change management expertise, leading cultural shifts and driving continuous improvement

Innovative mindset, translating emerging technology and sector trends into competitive advantages

Commitment to excellence, ensuring safety, compliance, and operational efficiency

Ready to Lead?

This is more than a leadership role—it's an opportunity to shape the future of aviation facilities management. Join Mitie and NATS in driving innovation, operational resilience, and outstanding workplace experiences.

Apply today and take the next step in your career.