Academy Lounge Manager (Bar)
Rosewood Hotels and Resorts
Job Description
As Academy Lounge Manager (Bar), you will oversee all aspects of lounge & bar operations, ensuring exceptional service that reflects Academy standards. You will drive innovation by introducing creative partnerships, leveraging technology, and delivering personalized experiences that consistently exceed member expectations.
What you will do
Manage day-to-day lounge & bar operations in compliance with the standard of the Academy.Monitor food & beverage quality, hygiene, and workplace safety, implementing corrective actions where necessary.Drive innovative service concepts and explore new technologies to elevate customer experience.Develop strategic partnerships and collaborations to introduce unique offerings and experiences.Identify marketing opportunities to increase brand awareness and drive business growth.Participate in designing and delivering comprehensive training programs to enhance staff skills and service standards.Prepare the sales analysis report for management review.Work closely with internal departments to ensure effective communication and operational alignment.Assist in outlet development and other ad-hoc projects as assigned.What you should have
Diploma holder or above in Hospitality or related fields.Minimum of 5 years in operations management with at least 2 years solid supervisory experience in Hotel Lounge, Club Lounge or Food Beverage industry.Preferably full-service restaurant management experience in a premium bar setting, complemented by exposure to fine dining restaurants, or hotel lounges.Ability to work under pressure, prioritizes tasks and meets deadlines.Good command of English and Chinese, fluent in Mandarin is a plus.
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