IMPORTANT APPLICATION INSTRUCTIONS:

Upload Resume or Curriculum Vitae for automatic population of information to the application.The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.

Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.

Job Description

SUMMARY

Reporting to the Assistant Dean for Student Services in the College of Humanities and Social Sciences (CHSS), the Academic Success Coach advises and supports cohorts of at-risk CHSS major students through the development of strategic academic success plans that identify barriers to academic success, establish realistic student goals and responsibilities, and leverage diverse academic resources like tutoring and mentoring networks. The Academic Success Coach connects students with campus engagement opportunities to help the student deepen their sense of belonging and inclusion in their academic programs and the university community. The Academic Success Coach regularly monitors student progress during and between semesters and assesses whether students are meeting their responsibilities and if the current academic success plan is resulting in the desired outcomes or needs to be refined. The Academic Coach collaborates with other individuals and units who support each student, including professional and faculty academic advisors, financial aid counselors, the Center for Academic Success and Tutoring, and the Dean of Students. Academic Success Coaches assess outcomes through common metrics like GPA, retention/persistence, and degree progression, but also with attention to differences in success associated with race, age, gender, ethnicity, income, and first-generation status of students.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Monitors and meets with cohorts at established touchpoints during and between each academic term.

Assesses student commitment to academic success plans, student outcomes, and modifies plans accordingly.

Maintains currency in the theory and practice of Academic Coaching; in the University policies and procedures that impact CHSS students.

Assists with the development and delivery of new student orientation, family orientation programs, Open House, and Accepted Student Day events.

Helps CHSS majors understand and successfully negotiate University processes, procedures, policies, and regulations.

Collaborates with CHSS Departments on College/University wide retention initiatives to ensure the consistency and quality of academic support services across the University.

Creates an environment of support for CHSS majors through academic coaching, workshops, and activities

Tracks progress towards graduation of at-risk CHSS students.

Teaches section(s) of GNED 199 Freshman Seminar.

Represents the CHSS Success Center at University events and on committees as appropriate.

Performs other duties as assigned.

Management retains the right to add or change job duties at any time.

QUALIFICATIONS

REQUIRED:

Master’s Degree from an accredited college or university.

A minimum of three years of full-time professional experience working in a higher education setting or similar organization.

Demonstrated ability to work collaboratively.

Excellent written, oral communication, and interpersonal skills.

Familiar with enterprise applications and software.

Ability to thrive in a fast-paced, diverse working environment.

PREFERRED:

Five years professional experience working in a higher education setting or similar organization.

Familiarity with and experience coaching students to achieve academic success.

Familiarity and experience with CHSS academic programs.

Experience with tutoring, experiential learning, and student engagement initiatives.

Facility with Banner, DegreeWorks, Navigate, and other applications related to student academic records and student support services.

Familiarity with current understanding of core concepts, values, and competencies of student development and support services.

Experience working with adult learners and non-traditional populations.

Demonstrated ability to create and implement innovative methods to work with at-risk students.

PROCEDURE FOR CANDIDACY

Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions. 

Salary Range

$73,899.90-$88,673.69 Annually

The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance. For further details, please visit: https://www.montclair.edu/human-resources/benefits/   

Montclair State University considers factors such as, but not limited to, scope and responsibilities of the position, candidate’s relevant work experience, education, skills, and internal equity, when extending an offer.

Salary offers for internal employees who are part of a collective bargaining unit (CBU) and are applying to a position that is within a CBU will be determined in accordance with contractual provisions. 

Department

CHSS Student Affairs

Position Type

Professional - Non-Faculty

Contact Information:

For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent@montclair.edu.

Inclusion Statement

Montclair State University values access and educational excellence. We are committed to an environment of diverse perspectives which ensures that graduates will be civically engaged, committed to democracy, and prepared to thrive as global citizens. We foster a community that promotes varied experiences and voices. We seek applicants who will contribute diverse ideas and perspectives and who value an environment that promotes educational growth and advancement for all.

EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

Additional information can be found on the website at 
www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/

Title IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities.  The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/