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Job Description
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Overview
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
CoStar Group is currently seeking an experienced professional Audio-Visual Engineer. The Audio-Visual Engineer is responsible for support and maintenance of our 400+ conference rooms and 80+ offices globally.
The current infrastructure includes:
300 + Polycom and Windows based MTR endpoints
Microsoft Teams and Zoom
3,000 iPads, Polycom, and One-X
6,500+ employees
This position is located in Richmond, VA and is 5 days onsite.
This position will require travel to multiple offices across the country, up to 30% of the time.
Responsibilities
Installation, configuration, integration and test of videoconferencing, audiovisual equipment (videoconferencing, multimedia, audiovisual, projection systems, displays, cameras, microphones, integrated A/V systems, document cameras, streaming technologies, etc.) and collaboration technologies
Integration and configuration of videoconferencing and A/V equipment with Extron control systems
Integration, test, configuration and troubleshooting of IP and ISDN networks in support of videoconferencing and A/V equipment
Trouble-ticket reports and maintenance of customer service profiles
Monitor construction activities and materials delivered to sites
Schedule punch walk with management and ensure punch list items are completed by subcontractors and other teams
Schedule final walk with management
Ensure all work meets or exceeds the specifications and standard of excellence of our teams.
Basic Qualifications
Bachelor’s Degree required from an accredited, not for profit university or college
A track record of commitment to prior employers
3+ years of related experience in support and trouble-shooting of videoconferencing and A/V technologies and networks
Strong knowledge of MS Teams Rooms, Zoom and legacy videoconferencing systems required
Experience with MCUs, gateways, gatekeepers, and infrastructure hardware and software
Knowledge and familiarity with the installation, configuration and trouble-shooting Extron control systems
Knowledge of H.323, H.320 and SIP networks
Working knowledge of videoconferencing standards
Strong customer service and organizational skills
Demonstrated ability to work independently and exercise good judgment
Proficient in the use of Microsoft’s Office Suite
May require occasional lifting (up to 50 lbs.)
Preferred Qualifications And Skills
VoIP and networking experience a plus
CAD and Visio skills a plus
Strong oral and written communication skills
Solid problem solving and consultative skills in a fast-paced environment
Solid organizational skills, including multitasking and time-management
Ability to work with and communicate effectively with subcontractors, engineering staff, consultants, designers
Ability to perform under-pressure
Able and willing to work early and late hours as needed
What’s in it for You
When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.
We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, and tuition reimbursement.
Our benefits package includes (but is not limited to):
Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
Life, legal, and supplementary insurance
Virtual and in person mental health counseling services for individuals and family
Commuter and parking benefits
401(K) retirement plan with matching contributions
Employee stock purchase plan
Paid time off
Tuition reimbursement
On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing