Milwaukee, Wisconsin, USA
19 days ago
2nd Shift Supervisor - Commercial Facilities

Do you have experience in building maintenance, janitorial or similar industries? Do

you have strong management experience and good communication skills? Are you

seeking a full-time evening shift position with excellent pay and benefits? If you answer

yes, consider this great opportunity with City Wide Facility Solutions!

We are seeking a Night Manager to join our Milwaukee team! The Night Manager is

responsible for assisting with management of contract compliance for designated

building maintenance services, as well as maintaining the relationship between City Wide

and Independent Contractors. Employee must possess the ability to review the client

contract and check that work expectations have been met.

The work week is Monday-Friday. The shift typically starts at 3:30pm and ends at 12am.

What’s Great About Working at City Wide:

Work in a fast-paced, growing organization

See how your job directly impacts the company

Build positive relationships in our strong company culture

Help businesses in your local Milwaukee community

Essential functions

Develop and maintain productive, working relationships with Independent Contractors

(IC) by communicating client priorities and collaborating on solving problems.

Review scope of work and ensure quality assurance per account to retain existing

business and gain new business.

OVERVIEW APPLICATION

Communicate with Facility Services Manager (FSM) daily for any issues that need

immediate attention, including the nightly recap via email or phone message.

Make recommendations for IC work assignments, manage to client standards and

company guidelines and discharge if not meeting service level agreement.

Manage inspections, customer complaints, customer requests, new client starts, or

accounts needing attention.

Execute City Wide’s New-Start Policy, Customer Compliant Policy, and other

operational policies and procedures.

Ensure compliance with client policies & procedures, approved cleaning tools and

equipment and their proper use.

Update CRM at each account with proper documentation

Other duties as necessary.

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