Do you have experience in building maintenance, janitorial or similar industries? Do
you have strong management experience and good communication skills? Are you
seeking a full-time evening shift position with excellent pay and benefits? If you answer
yes, consider this great opportunity with City Wide Facility Solutions!
We are seeking a Night Manager to join our Milwaukee team! The Night Manager is
responsible for assisting with management of contract compliance for designated
building maintenance services, as well as maintaining the relationship between City Wide
and Independent Contractors. Employee must possess the ability to review the client
contract and check that work expectations have been met.
The work week is Monday-Friday. The shift typically starts at 3:30pm and ends at 12am.
What’s Great About Working at City Wide:
Work in a fast-paced, growing organization
See how your job directly impacts the company
Build positive relationships in our strong company culture
Help businesses in your local Milwaukee community
Essential functions
Develop and maintain productive, working relationships with Independent Contractors
(IC) by communicating client priorities and collaborating on solving problems.
Review scope of work and ensure quality assurance per account to retain existing
business and gain new business.
OVERVIEW APPLICATION
Communicate with Facility Services Manager (FSM) daily for any issues that need
immediate attention, including the nightly recap via email or phone message.
Make recommendations for IC work assignments, manage to client standards and
company guidelines and discharge if not meeting service level agreement.
Manage inspections, customer complaints, customer requests, new client starts, or
accounts needing attention.
Execute City Wide’s New-Start Policy, Customer Compliant Policy, and other
operational policies and procedures.
Ensure compliance with client policies & procedures, approved cleaning tools and
equipment and their proper use.
Update CRM at each account with proper documentation
Other duties as necessary.