The Residential Aide supports the daily operations of a residential facility by ensuring a safe, clean, and supportive living environment for residents. This role provides direct assistance, monitors resident well-being, enforces program rules, and helps maintain a positive community atmosphere. Residential Aides play a key part in promoting resident independence, stability, and quality of life. Key ResponsibilitiesResident Support + Provide day-to-day assistance to residents with basic needs, including meals, hygiene reminders, and daily routines. + Build positive, professional relationships with residents while maintaining appropriate boundaries. + Assist residents in following program guidelines and developing independent living skills. + Observe and report changes in resident behavior, mood, or health to supervisory staff. Facility Safety & Monitoring + Conduct regular rounds to ensure resident safety and compliance with facility rules. + Respond to emergencies, incidents, or conflicts using approved protocols. + Maintain accurate logs, incident reports, and shift documentation. + Monitor entry/exit activity and uphold security procedures. Housekeeping & Environment + Support upkeep of common areas, ensuring cleanliness and organization. + Assist residents with maintaining their personal living spaces. + Report maintenance needs or safety hazards promptly. Program Support + Help facilitate group activities, appointments, or transportation as needed. + Participate in staff meetings, trainings, and supervision sessions. + Collaborate with case managers, clinicians, and other staff to support resident goals. Qualifications + High school diploma or equivalent (some programs may require additional certifications). + Experience working in residential, social services, or caregiving settings preferred. + Strong communication, patience, and problem-solving skills. + Ability to remain calm and professional in challenging situations. + Basic computer skills for documentation and communication. Work Environment + Shift-based schedule, which may include evenings, nights, weekends, and holidays. + Active role requiring walking, standing, and occasional lifting. + Interaction with diverse populations, including individuals experiencing trauma, mental health challenges, or housing instability. Core Competencies + Empathy and respect + Reliability and accountability + Conflict de-escalation + Teamwork and collaboration + Cultural sensitivity + Professional boundaries Benefits At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: + Competitive pay & weekly paychecks + Health, dental, vision, and life insurance + 401(k) savings plan + Awards and recognition programs *Benefit eligibility is dependent on employment status. About Amergis Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions. Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.