Job Summary:Lead and develop a laboratory team while overseeing day-to-day testing operations in a regulated clinical laboratory environment to ensure quality, compliance, and operational efficiency. This is an office-based role with a Monday–Friday schedule and a flexible start time of 7:00 AM or 8:00 AM, with corresponding end times of 4:00 PM or 5:00 PM.
What You'll Be Doing:Manage daily activities of assigned laboratory work group(s) through delegation, training, and supervisionPlan, prioritize, and assign workload, tasks, and projects to support effective laboratory operationsCoach, develop, and evaluate laboratory staff while supporting hiring, training, and performance managementProvide technical leadership, troubleshoot complex laboratory challenges, and implement effective resolutionsLead quality, safety, CAPA, and compliance activities to ensure department standards are metMonitor operational metrics and drive continuous improvement initiatives to enhance service quality and efficiencySupport procedure development, regulatory updates, and implementation of new tests, equipment, and processes
What We Are Looking For:Bachelor's Degree or equivalent combination of education and experience (Some CAP/CLIA lab locations may require a BSc in a chemical, physical, biological, or clinical laboratory science, medical laboratory technology, or cytotechnology.)Typically requires >5 years experience in regulated environment; >4 years of experience in a regulated laboratory; >2 years line management experienceIn depth knowledge of lab testing procedures and applicable laboratory testing regulationsWorking knowledge of quality assurance and quality control principles and in depth knowledge of company-specific program requirementsOther Equivalent combination of education, training, and experience may be accepted in lieu of degree
The Knowledge, Skills and Abilities Needed for This Role:Ability to analyze and interpret complex data while making sound operational decisionsEffective supervision, coaching, and work prioritization skills in a regulated laboratory settingAbility to establish and maintain effective working relationships with coworkers, managers, and clientsStrong understanding of operations and methods, including study setup and cross-functional/system dependenciesGood written and oral communication skills with the ability to manage multiple tasks, projects, and demandsAbility to lift up to 50 lbs, frequent standing and walking, occasional sitting, close eye work requirement (computer, typing, reading small prints). Physical demands vary depending on assigned work area and work tasks. Occasional exposure to cold temperatures.
What We Offer You:We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.
To learn more about our benefits, visit https://jobs.iqvia.com/benefits.
If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $77,100.00 - $160,700.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.