10840-Technical Operations Engineer (GIS) Costa Mesa, CA  ABOUT US Hyundai AutoEver America (HAEA) was established by Hyundai Motor Group, a Fortune Global 500 Company, as an automotive information technology organization, committed to providing world-class technology services to the Hyundai Motors family of companies throughout North America. As an HAEA employee, you will provide dedicated support to Hyundai MOBIS, Hyundai’s automotive component supplier that develops and manufactures various automotive parts, modules, and developing software and system solutions for the future mobility for Hyundai Motor Group and other automakers. WHAT YOU WILL BE DOING We are looking for an early career candidate to perform validation of server-based route navigation for all navigation systems installed in Hyundai, Kia, and Genesis vehicles. Our team focuses on enhancing the accuracy of traffic information, improving route quality, and providing recommended routes for user convenience. A key responsibility of this role is to evaluate new features and quality enhancements relevant to our navigation systems. By continuously analyzing and improving quality assessment and management efficiency, the ultimate goal is to provide the best service to our customers and secure global competitiveness in navigation software quality. Additional roles & responsibilities will include but not necessarily be limited to the following: Connected Car Service quality control + Quality control - Manage confirmation/registration/modification of issues collected through internal/external issue, VOC etc., while tracking issues in various ways including raising objections and pursuing validation for terminated issues until finalized and closed. + QA management - All quality promotion activities through project quality control (pre-detection and supplementation of risks, step-by-step quality target level inspection, schedule management, etc.) + SW Verification & Validation + Analyze SW Specification/Change list (Requirements) and generate Test Case + Perform validation based on Test Case and register issues + Perform unit validation for each module (Route Guidance, Traffic Information, Master Contents Provider) + Perform validation for Server SW + Perform integration validation through driving tests + Testing the Connected Car Service in the Lab and the vehicle + Perform validation for Connected Car Service Server SW + Identifying and managing quality issues through user data analysis + Issue management using Jira system (Bug registration, tracking management) Internal & External Communication + Working with quality testing engineers, Software developers and project managers in Head Office in South Korea + Provide field support for production process (Gate for S/W). Deliver presentation on reports on internal validation. Provide prompt, accurate response to client's requests to minimize company issues, and when an issue occurs, report to HQ with utmost specifics in order to not delay the investigation + Managing external testing companies in case of outsourcing projects WHAT WE REQUIRE FROM YOU + Bachelor's degree or equivalent experience in IT, Automotive, Mechatronics, Electrical, Electronic Computer Science, industrial engineering, Geographic Information Science and Information Technology majors preferred or any related field + 0-2 years of experience in quality assurance, engineering, or other related field + Understanding and ability to use collaboration tools (JIRA, Confluence, etc.) + Understanding quality processes related to S/W development and knowledgeable in test modeling + Understanding of server SW + Excellent teamwork, interpersonal and communication skills + Driving license + Occasional travel may be required IT WOULD BE GREAT IF YOU ALSO HAD + Previous experience analyzing data using Python + ​​​​​​Professional Certifications such as: ISTQB F/L , CSTS (Preferred) Par Range: $30-36 per hour D.O.E.   Powered by JazzHR