<ストラクチュラルハート事業部>Therapy Specialist, TAVI Franchise
Abbott
Primary Function
Therapy Specialists provide technical, clinical, educational and sales support to ensure safe adoption and growth of the Abbott Transcatheter Aortic Valve Replacement (TAVR) portfolio. Therapy Specialists work closely with implanting physicians and the Abbott field organizations to drive procedural and clinical success and are responsible for training physicians ahead of account openings, providing clinical case support and achieving business objectives for assigned territories. Upon completion of mandatory training and certification, Therapy Specialists will work with hospitals’ Heart Teams to screen patients and advise on valve sizing and other attributes related to the device. Therapy Specialists will train interventional cardiologists (or any other clinical specialty implanting the device), cath lab staff, hybrid room staff, and ancillary personnel on preparation and use of the product and provide technical support to physicians during procedures. Therapy Specialists will also be responsible for clinical data dissemination in his/her sites and among referral chains of influence. Therapy Specialists will be responsible for identifying potential physician proctor candidates, developing them in accordance with established criteria in Japan, and coordinating physician proctor activities to support new site training and development. The role is field based and focused on engaging customers and colleagues to maximize opportunities and deliver expected results. Therapy Specialists must build strong relationships and clearly demonstrate features and benefits of Navitor / FlexNav, including its differentiation from competitors for appropriate patient types. Therapy Specialists must be fully versed with the most comprehensive clinical evidence and be capable of presenting and explaining it to targeted audiences. Therapy Specialists must consistently demonstrate ethics, energy, ambition, and pragmatism with outstanding ability to understand and communicate complex technical information including up-to-date, extensive clinical competency relevant to TAVR.
Major Responsibilities
General:
TECHNICAL & CLINICAL SUPPORT
Achieve certification in accordance with formal training process including required case observations, proficiency in
device preparation (e.g. valve loading) and imaging for valve sizing (3Mensio or equivalent enabling software)
Provide technical support related to TAVR device to clinicians during procedures in accordance with Abbott guidelines,
including recommendations on device suitability, employing technical expertise in valve sizing, CT reconstruction,
knowledge of imaging modalities (echo/angiography/CT), and ancillary procedural tools.
Master and effectively demonstrate procedural steps for physicians and staff at clinical sites
Develop and maintain comprehensive clinical and technical product knowledge – including clinical trial protocols and
product IFUs, published literature and related data – for safe and effective use of TAVR devices
Assist cath lab personnel with set-up and break-down for procedures and with appropriate product handling
Implement field-based physician and staff training programs
Understand and follow PER process and provide related information and feedback in clear, complete manner; respond
to customer requests and resolve complaints in prompt and effective manner.
SITE ENGAGEMENT
Collaborate with implanting centers to help optimize clinical outcomes for patients, providing education on safe and
effective use of Abbott devices
Facilitate communication with Heart Teams to effectively screen patients, schedule procedures, and optimize clinical
outcomes
Oversee education and training activities including coordination and set up of procedure simulators, facilitation of
simulated TAVR procedures and related troubleshooting, and coordination and facilitation of staff in-services covering
pre/peri/post TAVR procedures.
Educate/train hospital staff on proper valve loading instructions
Manage logistics and other arrangements between implanting sites and commercial dealers to ensure timely support for
procedures including inventory ordering, consignment stock, and returns.
Develop action plans (weekly, monthly, quarterly) by analyzing case volumes at each site and other analytics, and discuss
plans and issues with management to help the organization achieve goals
Upon selection of new accounts by management team, oversee administrative process to set up these accounts and
dealers including scheduling management, inventory handling, expectation setting, contracting, and education of
stakeholders.
Identify future physician proctors and develop them in accordance with national and Abbott guidelines
Coordinate physician proctors to activate and develop new clinical centers
PATIENT SELECTION
Keep physicians and other HCPs aware of the latest patient selection criteria while ensuring appropriate competitive
differentiation
Share own experience with physicians to help refine patient selection
EDUCATIONAL SUPPORT
Carry out messaging campaigns and data sharing as directed by Marketing
Maintain up-to-date knowledge through regular self-study and actively share information and updates with colleagues
Participate in customer/society education meetings and conventions as directed or required
OTHERS
Gather and share primary market intelligence and market data
Recognize and understand competitive products, as well as clinical and industry trends
Enter timely case information, activities and plans in customer record platforms such as SFDC
Minimum Requirements
Education:
Bachelor degree or equivalent
Minimum Skills Required / Backgrounds
Proven clinical and selling skills
Competitive selling skill leveraging all possibile solutions and customer approaches within regulation.
Account management, event planning and execution skills are necessary
Native-level Japanese mandatory; business-level English desirable
Self-starter, proactive, willing to challenge status quo, and innately curious
Preferred Requirement
Cardiovascular and structural heart acumen
Direct experience with TAVI or other transcatheter technologies in clinical care settings preferred; experience and
expertise in imaging preferred.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email corpjat@abbott.com
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