1. 负责餐饮部日常接待工作，包括迎接顾客、引导就座、介绍菜品及饮品等； 2. 根据顾客需求，准确、高效地记录点单，并及时传递给厨房或吧台； 3. 关注顾客用餐体验，及时响应顾客需求，处理顾客反馈，确保顾客满意度； 4. 维护餐厅环境整洁，包括餐桌、餐具、地面等区域的清洁与整理； 5. 协助完成餐后结账工作，确保账单准确无误； 6. 参与餐饮部日常培训及测试，不断提升服务技能与业务知识。 1. 具有高中及以上学历，餐饮管理、旅游管理等相关专业优先考虑； 2. 具备良好的沟通能力和服务意识，能够热情、耐心地接待顾客； 3. 熟悉餐饮服务流程，具备一定的菜品及饮品知识； 4. 具备较强的学习能力和团队合作精神，愿意接受新知识及技能的培训； 5. 身体健康，形象气质佳，能够适应快节奏的工作环境； 6. 具备一定的应变能力和解决问题的能力，能够在紧急情况下冷静处理。 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.