1. 负责测试餐饮服务的各个环节，包括菜品质量、服务态度、环境整洁度等，确保顾客满意度； 2. 制定并执行餐饮服务测试计划，模拟真实顾客场景，对餐饮服务进行全面评估； 3. 记录并分析测试过程中发现的问题，提出改进建议，并跟踪改进措施的落实情况； 4. 参与制定和完善餐饮服务标准与流程，提升餐饮服务质量； 5. 与餐饮团队紧密合作，共同解决服务过程中出现的问题，优化顾客体验。 1. 具备餐饮行业或相关服务测试经验者优先； 2. 熟悉餐饮服务流程和质量标准，对细节敏感，有较强的观察和分析能力； 3. 具备良好的沟通能力和团队协作精神，能够与餐饮团队有效沟通； 4. 具备较强的责任心和执行力，能够按时完成测试任务并提交详细的测试报告； 5. 本科及以上学历，食品科学、酒店管理、旅游管理等相关专业优先。 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.