京东业务销售运营&服务体验高级主管 **General Information** Req # WD00084591 Career area: Sales Country/Region: China State: Beijing City: 北京（Beijing） Date: Tuesday, July 1, 2025 Working time: Full-time **Additional Locations** : * China - Beijing - 北京（Beijing） **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** 岗位职责： 1、负责部门全面销售运营管理工作，包含数据运营管理、外包员工管理、费用管理 2、负责部门费用和返款管理，定期与京东对账，进行返款核算、分析、管理 3、负责京东客服团队管理工作、售后舆情管理、店铺赠品管理工作 4、负责部门和项目专项重点工作，如大型会议、活动等。 岗位要求： 1、本科以上学历 2、熟练使用Excel/PPT等工具，掌握，能独立完成数据处理/分析/可视化 3、熟悉销售工作，具有2年以上运营管理工作经验，有组织大型会议、活动项目经验优先 4、良好的文字功底、良好的沟通能力，强大的自驱力，工作态度积极主动 **Additional Locations** : * China - Beijing - 北京（Beijing） * China * China - Beijing * China - Beijing - 北京（Beijing）