Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Kyndryl Japan Technology Services – Business Support Team Recruitment

In December 2022, Kyndryl Japan Technology Services launched the Business Support Team to expand opportunities for individuals with disabilities, as part of our commitment to Inclusion and Diversity. We are now looking to welcome new members as we expand the team.

New team members will play a vital role in supporting Kyndryl’s operations by leveraging their previous experience and career background. Responsibilities will be flexibly assigned based on each individual’s skills and strengths.

We are committed to creating an environment where everyone can thrive by considering individual disability characteristics and necessary accommodations. Each business team will have a dedicated mentor to provide guidance and support. If you encounter any difficulties in your work, you can consult with your mentor at any time. Additionally, we have a system in place for regular check-ins and consultations with specialized staff regarding health and daily life matters, even if they are not directly related to work.

Key Features

Tasks are not assigned by team, but individually, based on workload and capacity.All tasks are performed collaboratively within teams—no one works alone.Work is carried out according to manuals, which are also maintained and updated by team members.Team meetings are held in person on office days and via Microsoft Teams when working remotely.Communication with requesters is conducted via email or Teams chat; phone calls are rarely required.Office attendance is generally twice a week, with specific days depending on assigned tasks.There are no telephone answering duties.

Examples of Tasks

Data aggregation, analysis, and document creation using ExcelDocument creation using Word mail mergeMonthly organization charts and structure diagrams using PowerPoint and ExcelScheduling and managing meetings using Outlook (sending invites, rescheduling, updating participants)Maintaining Outlook distribution groups and managing Teams access based on onboarding/offboarding informationCreating and maintaining internal websites using SharePointData entry into internal systemsSupporting internal eventsRoutine tasks using Microsoft OfficeInvoice processing supportCreating asset management labelsCreating cloud environment accounts for employee skill developmentPublishing internal guides and communications

Who You Are

Education

High school diploma or above

Required Skills

Basic PC skills using Outlook, Word, Excel, and PowerPointDaily tasks are performed using Microsoft Teams and SharePoint
(Experience with Teams or SharePoint is not required, as long as you are willing to learn and take on new challenges)Experience working as part of a teamFluent in Japanese

Preferred Skills and Experience

Intermediate Excel skills (e.g., functions, pivot tables)Experience with SAP S/4HANA, SAP Ariba, or web design

Work Style

Hybrid work environment (combination of remote work and in-office attendance)

Additional Notes

Applicants with a disability certificate are welcomePrior experience is highly valued

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.