[MedTech] Business Coordinator - Heart Recovery
J&J Family of Companies
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
**Job Function:**
Business Support
**Job Sub** **Function:**
Administration & Secretarial
**Job Category:**
Business Enablement/Support
**All Job Posting Locations:**
Seoul, Korea, Republic of
**Job Description:**
**About MedTech**
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
Heart Recovery, part of Johnson & Johnson MedTech (Abiomed), is a global leader in mechanical circulatory support (MCS) and minimally invasive heart pump technology. For more than 20 years, Heart Recovery has advanced breakthrough innovations such as the Impella® heart pump platform, enabling physicians worldwide to stabilize hemodynamics, unload the heart, and support cardiac recovery in patients with cardiogenic shock and complex high-risk PCI. Heart Recovery continues to push the boundaries of what is possible in cardiovascular care.
**We are searching for the best talent for** **Business Coordinator – Heart Recovery** **to be in** **Seoul** **.**
**Purpose:** This role is crucial in ensuring the proper use of the Impella heart pump system and in collaborating with hospitals to improve patient care quality.
**You will be responsible for** **:**
Business Coordinator
+ Develop and manage internal processes for efficient business operation on capital selling and management in Heart Recovery.
+ Execute complex and varied administrative and clerical business development and marketing assignments.
+ Ensure the tracking and processing of all purchase orders, samples, and demos.
+ Manage various spreadsheets and online resources.
+ Assist in developing and maintaining innovative sales tools and programs.
+ Provide end-to-end administrative and logistical support for congresses, sumposiums, workshops, and internal/external Heart Recovery events.
+ Communicate with dealers and support business operations.
+ Provide administrative assistance for the local and regional market as needed.
+ Look proactively for ways to assist others and to contribute.
PMS Operations
+ Work with clinical research management to establish the essential conditions necessary to determine the safety, efficiency, medical usefulness, and marketability of product candidates.
+ Build strong professional relationships with investigators, site staffs, and internal/ external service providers.
+ Prepare and negotiate site clinical trial agreements and manage clinical site budget and expenses.
+ Preparation of regulatory and ethics submission dossiers.
+ Conduct site feasibility, selection visits, initiation visits, monitoring visits and site closure visits in collaboration with the clinical project team.
+ Review CRFs entries and manage data queries.
+ Track subject enrollment, visit schedules, and protocol compliance
+ Ensure that safety reporting of adverse events is completed within required time periods.
+ Ensure protocol-related safety reporting compliance and address and drive issue resolution.
+ Coordinate activities to ensure compliance with protocol, GCP, overall clinical objectives as well as company policies and SOP.
+ Collect PMS-specific documents (e.g., questionnaires, CRFs) and ensure data integrity.
+ Monitor on clinical trial progress, performance, and plan, including subject recruitment and retention, monitoring activities, data completeness and quality, and site compliance.
+ Maintain the Trial Master File.
+ Prepare, review and coordinate translation of site-related documents like informed consent form, case report forms, etc.
+ Prepare monitoring visit reports and follow-up letters.
+ Develop and conduct training for investigators and site staffs in the protocol, product and study-specific procedures.
+ Manage trial product inventory, shipment and storage, and ensure accountability and traceability.
+ Ensure that imaging and/ or laboratory samples are collected, handled, and shipped according to protocol requirements.
+ Identify issues which affect clinical trial progress and quality and develop solutions and/ or take action to resolve/ prevent them.
+ Support audit and inspection readiness and respond to findings.
+ Assist in the organization and conduct of internal and external stakeholder meetings, as required.
+ Support clinical research management in clinical research activities and initiatives
+ Support preparation and submission of final study reports.
+ Review and archive all study documents for completeness
+ Conduct close-out visits and prepare final reports.
**Qualifications / Requirements:**
+ Conduct close-out visits and prepare final reports.
+ A minimum of 1 year of independent clinical operation experience (CRA or CRC) is required
+ Preferred candidates with experience in the medical device or pharmaceutical industry.
+ Proficient in business English (writing and reading).
+ Strong communication skills both in written and spoken Korean & English
+ Excellent computer skills (MS Office, PDF, etc.).
**Legal Entity**
MedTech
**Job Type**
Fixed Term(1 year)
**Application Documents**
Free-form resume AND cover letter is required (in Korean or English).
**Application Deadline**
Open until the position is filled.
**Notes**
+ Preference will be given to individuals subject to national veterans’ benefits and persons with disabilities upon submission of relevant documents as per applicable laws.
+ Only candidates who pass the resume screening will be notified individually. However, notifications may be delayed due to company circumstances.
+ If any false information is found in the application documents, the hiring may be canceled even after the offer is confirmed, and future applications may be restricted.
+ Submitted documents will not be returned and will be deleted upon request.
**Required Skills:**
**Preferred Skills:**
Accountability, Administrative Support, Business Writing, Communication, Customer Centricity, Data Capturing, Diary Management, Document Management, Execution Focus, Filing Documents, Microsoft Office, Office Administration, Process Oriented, Professional Ethics, Telephone Etiquette, Travel Planning, Typing
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