Company Description

The Bosch Group is a leading global supplier of technology and services, in the areas of automotive and industrial technology, consumer goods as well as building technology. 

Bosch established its first representative office in Ho Chi Minh City in 1994. Since 2007, Bosch has expanded its footprint in Vietnam where it has branch offices in Hanoi and Da Nang, as well as a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelts for continuously variable transmissions (CVT) in automobiles. In addition, Bosch operates Bosch Global Software Technologies Vietnam (BGSV) as well as an automotive R&D center for mobility solutions in Ho Chi Minh City. As of December 31 2023, Bosch employed approximately 6,300 associates in Vietnam. Bosch has diversified businesses in Vietnam. Today, all four Bosch business sectors, namely Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology have operations in the country. Bosch Vietnam is currently active with many business divisions: Mobility Aftermarket, Drive and Control Technology, Power Tools, Building Technology, Two-Wheeler and Powersports and Sales Original Equipment, AquaEasy, Home Appliances and Supply Chain Consulting.

Additional information is available online at: https://www.bosch.com.vn/, https://www.linkedin.com/company/bosch-vietnam and https://www.facebook.com/OfficialBoschVietnam 

Job Description

1. IT Helpdesk (50%)

Provide first-line technical support for internal users, addressing hardware, software, and network issues.Troubleshoot and resolve issues related to Microsoft Windows, Office 365, network connectivity, and peripheral devices.Respond to service desk tickets and provide timely, clear, and professional assistance to end-users.Assist with account management, including password resets, user access, and system permissions.Maintain detailed records of support requests and resolutions in a ticketing system.Monitor and maintain IT assets, ensuring they are functioning properly.

2. No-Code / Low-Code Developer (50%)

Develop and deploy business automation solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI, OutSystems, etc.).Design custom workflows, business logic, and automation processes to enhance productivity and efficiency.Collaborate with cross-functional teams to identify opportunities for process automation and create low-code applications.Integrate Python scripts and APIs to extend the functionality of Power Platform tools.Develop reports and dashboards using Power BI and help teams make data-driven decisions.Maintain and troubleshoot existing Power Platform solutions, ensuring smooth operation and performance.

QualificationsEntitled as full-time student major in Information Technology/Computer Science, ... during 6-month internship period.Eloquent in English and Vietnamese.IT Helpdesk support, troubleshooting hardware and software issue, user end device support (computer, mobile, printer, etc.)Good knowledge of Microsoft 365 suite, including Word, Excel, Outlook, Teams, SharePoint, and OneDrive.Experience working with Microsoft Power Platform (Power Apps, Power Automate, Power BI) and other low-code developer skill.Ability to design and implement low-code solutions to automate workflows and business processes.Experience with ITIL (IT Infrastructure Library) or other IT support frameworks.Basic knowledge of database management and API integrations, data analysis skills and Python.Knowledge of other low-code platforms, automation tools is a plus.

 

Ability to work in a fast-paced environment, manage multiple priorities, and provide timely resolution to IT issues.Good communication skills with the ability to provide clear, concise instructions to end-users.Patience & empathy, curiosity and continuous learning.Strong problem-solving skills and an analytical mindset.Team player with excellent collaboration skills.

Additional InformationBe entrusted with your own area of responsibilityReceive competitive internship allowancesJoin department’s outing activitiesHaving 01 paid leave per monthLunch allowance, parking allowance

Disclaimer: 

Bosch does not charge any fees from candidates for interview participation under any circumstances.Bosch does not request candidates to download applications or click on any links that require fees or lack credibility.Bosch does not collect personal information without permission.Candidates are advised to verify the authenticity of recruitment information by visiting Bosch's official career website (https://careers.smartrecruiters.com/BoschGroup/vietnam) or contacting Bosch directly through official communication channels.If you encounter any suspicious activity or have doubts about the legitimacy of recruitment communications, please report them immediately to Bosch Vietnam.