**1.People** + Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers + Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues + Train colleagues to make sure they deliver with compliance and to the standards we expect + Drive a great working environment for teams to thrive - linking up departments to create sense of one team + Promote teamwork and quality service through daily communication and coordination with other departments + Recommend or initiate any HR related actions where needed + To supervise all set-ups to ensure that it is done according to the function order, and on time. + To ensures that the service sequence is followed according to established standards. + To ensure Food and Beverage service. + To be responsible for the constant training of Banquet Staff and strongly involved in Staff training. + To ensure daily billing procedure. + To organize on the job training for the staff. + To be responsible for the daily operation. + To organize events happened in the outlet. **2.Financial** + Help create the department’s annual budget and the setting of departmental goals + Monitor budget and control expenses with a focus on food, beverage, and labour costs…. + To monitor all costs and recommends measures to control them. **3.Guest Experience** + To be responsible for the cleanliness of all banquet facilities and equipment. + To control and ensure the cleanliness and maintenance of outlet. + To prepare all guest supplement and other requisitions to ensure a smooth operation. **4.Responsible Business** + To arrive on duty punctual in a clean, sober smart appearance. + To ensure the grooming and general appearance of all staff follow the hotel policies and standards + To be responsible in keeping the resort safe and secure, to participate in any hotel activity related to safety management. + Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety. + Other ad-hoc duties – unexpected moments when we have to pull together to get a task done + May assist with other duties as assigned by management. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.