At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com (https://www.jnj.com.) . As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. **Job Function:** Digital Marketing **Job Sub** **Function:** Digital Marketing Strategy **Job Category:** Professional **All Job Posting Locations:** Chiyoda, Tokyo, Japan **Job Description:** **About Innovative Medicine** Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine The **Digital Channel Operation Lead** is primarily responsible for planning, operating, developing, and continuously improving platforms (JanssenPro, VeevaCRM) and digital channels (JOM, online meeting systems, SFMC) to enhance customer experience. Additionally, the role requires the ability to understand strategic initiatives to improve channel operations & engagement in alignment with business goals. This role requires excellent communication and stakeholder management skills, and experience in managing cross-functional teams to drive project success. **Key Responsibilities:** · Digital Channel & Platform Operation + Maintain compliant ongoing channel or platform operations to support day to day business with + Continuously enhance operations by identifying opportunities for automation & streamlining of processes through innovation. + Ensure that digital content management adheres to J&J’s compliance and promotional information guidelines for responsible channel + Provide analysis & insights on digital channel performance, engagement & experience that supports digital strategy & brand objectives. + Prepare and manage the budget related to owned channels, optimizing ROI for all activities. + Collaborate with internal and external stakeholders (such as marketing, sales, IT and customer support) to effectively develop, promote and advance owned channel development. · Understand JJIM’s Ominchannel strategy to effectively execute digital initiatives that achieve impact + Drive the execution of digital initiatives in collaboration with APCE, IT and local Japan BU, ensuring they are closely aligned with JP IM business objectives and demonstrate measurable impact. + Proactively identify, assess, and mitigate risks associated with digital projects to effectively imbed into day to day business + Develop and measure robust key performance indicators (KPIs) and metrics to rigorously evaluate the success and adoption of digital initiatives + Proactively contribute to cultivating an environment of innovation, accountability, and continuous improvement as a champion of customer experience **Qualifications:** · Basic knowledge of the pharmaceutical or healthcare industry · Digital Marketing Experience + Experience managing digital channels (websites, social media, email marketing, SEO etc.) + Knowledge and practical experience with digital advertising and SEO/SEM + Analytical Skills + Experience using data analysis tools (Google Analytics, Tableau, etc.) + Ability to set KPIs and monitor performance · Communication Skills + Effective communication skills with stakeholders + Presentation skills · Project Management Skills + Experience in planning, executing, and monitoring projects + Time management and prioritization abilities · Technical Skills: + Experience using CRM systems and marketing automation tools + Basic knowledge of HTML/CSS · English Proficiency + Business-level English proficiency + Ability to create presentations and reports in English \#LI-Hybrid ======================================================== 社内公募ガイドライン + 応募の際はAskGS内の社内公募ガイドラインをご一読いただき、応募ください。１８か月未満の方は応募前に上長及び担当BUHRの許可を取ってから応募ください。複数同時応募不可になります。 + 在籍期間に関わらず、書類選考を通して１次面接に進んだ場合は、社内公募に応募し選考に進むことを上司に報告してください。 + 社内紹介を行う場合は、Career Hub上の“社内紹介制度の概要”の詳細を理解した上で、コンプライアンスを守って紹介したものとみなします。 **Required Skills:** **Preferred Skills:**